Terms & Conditions
Read our terms below to learn more about your rights and responsibilities
Effective date: 14th of November, 2024
Introduction
Welcome to Edunexia Solutions Pvt Ltd. These terms and conditions (“Terms”) govern you access to and use of the website, including all products, services, and content offered by Edunexia Solutions Pvt Ltd (“we”, “our”, “us”). By accessing or using our website, you agree to be bound by these Terms. Please read them carefully.
Products and Services
Edunexia Solutions Pvt Ltd offers a range of online products and services, including educational solutions, courses, software, and related services. Details of our products and services are available on the website.
Pricing
All prices listed on the website are in Indian Rupees (INR). Prices may be subject to change at any time without prior notice. However, once an order is placed, the price is fixed and no additional charges will be applied unless otherwise stated.
Order Acceptance and Confirmation
Once you place an order, we will send you an order confirmation email. This does not guarantee that your order will be processed, as we reserve the right to cancel or reject an order at our sole discretion, subject to availability and other factors.
Privacy Policy
1. Introduction
We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website and services.
2. Information We Collect
Personal Identification Information (name, email, contact details)
Payment details (only for the purpose of processing transactions)
Usage data (IP address, browsing history)
3. How We Use Your Information
To process your orders
To provide customer support
To send updates on your order or other relevant information
To improve our website and services
4. Data Protection
We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
5. Third-Party Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with third-party service providers only as necessary to fulfill your order.
Refunds and Cancellations Policy
1. Refunds
Refunds will not be provided once an order has been placed, except in cases where there is a technical issue that prevents the delivery of the purchased product or service. If eligible for a refund, it will be processed within 5-7 working days of approval and credited to the original payment method.
2. Cancellations
Once an order is placed, cancellation will not be processed. Therefore, it is important to review your order carefully before confirming the purchase.
Shipping Policy
Since Edunexia Solutions Pvt Ltd provides online products and services, there is no physical delivery of products. All products (e.g., courses, software) are delivered electronically through your registered email or through your user account on the website.
1. Delivery Timeline
Minimum Timeline: Products are typically delivered within 24 hours after order
confirmation.
Maximum Timeline: In some cases, delivery may take up to 3-5 working days,
depending on the nature of the service or product.
2. Delivery Method
All products and services are delivered electronically. If applicable, you will receive an email with a download link, access details, or login credentials to access your purchase.
Contact Us
Edunexia Solutions Pvt. Ltd.
S.C.O. 2019/4, K.S.M. Road
Rajpura- 140401
Distt. Patiala, Punjab
India
Email Address: Info@edunexia.com
Website : www.edunexia.com
Phone Number: +91 9876002669